Receive our News Letter
Enter your e-mail
|
We pride ourselves on customer service. Our representatives will help with all your questions.
Looking for something you don't see on our website? Call us Toll Free @ 1-877-893-4666.
|
|
|
Frequently asked questions :
1. Can I call or fax to place my order?
2. Where is the store located?
3. What if I can't find what I'm looking for?
4. How should I check for proper helmet size?
5. How should I check for proper helmet shield size?
6. How should I check for proper glove size?
7. How about skate sizing?
8. How about stick sizing?
Return to top of the page
1. Can I call or fax to place my order?
Yes. Although our online credit card payment processor is completely safe and user friendly, we understand that some of you might still prefer to order by phone or fax. For this reason, we invite you to call us or fax in your order at anytime. Our client phone line is 1-902-892-4666 and our direct order fax is 1-902-892-4688.
Return to top of the page
2. Where is the store located?
In beautiful downtown Charlottetown, PEI.
API Hockey & Sports Store
Confederation Court Mall
134 Kent Street
Charlottetown, PEI, Canada
C1A 8R8
Ph: (902) 892-4666
Return to top of the page
3. What if I can't find what I'm looking for?
Keeping the website completely up to date is a near impossible task. If you cannot find that sought after product, brand, or model, simply contact us by using the email form above with a detailed description of what you need and we will probably have our hands on it within a week or before.
Return to top of the page
4. How should I check for proper helmet size?
To maximize your protection, adjust your helmet to ensure a snug fit and that the chinstrap is adjusted so that it gently makes contact under your chin when fastened. Helmets are probably the most important piece of ice hockey equipment you will purchase.
Return to top of the page
5. How should I check for proper helmet shield size?
The traditional Cage Face Mask is both strong and durable. It provides excellent ventilation for cooling and breathing with adequate vision. The Face Shield provides excellent vision both straight ahead and peripherally. You will sacrifice air flow with a full face shield when compared to a cage.
Return to top of the page
6. How should I check for proper glove size?
One of your primary concerns with the fit of the hockey glove is to ensure that the gap between the glove and the elbow pad is minimal. The tightness of the glove is a personal preference and the tips of your fingers should not go completely to the ends of the glove.
Return to top of the page
7. How about skate sizing?
Except for Mission and Nike, skates normally fit (1) size smaller than your shoe size. For on ice performance, the skate is the single most important piece of equipment you wear. When ordering by mail, it's important that you have someone help you with the measuring. A good clean way to break in your new skates is to lace them up at home. You could also use a hair dryer to warm them, but be careful not to overheat any one area. Let them completely cool before walking in them. If you do this for a few hours, it will help reduce the break in period and your feet will feel better when you hit the ice for the first skate with them. Remember to wear rubber skate guards to avoid damage to floors.
Return to top of the page
8. How about stick sizing?
The best way to measure your stick is to stand in your stocking feet, without your skates on and on a flat surface. Place the toe of your stick on the ground between your feet. Lean the stick straight up-and-down so that the handle of the stick touches the tip of your nose.The general rule is to mark the stick at this point and cut the handle on your mark. Then when you stand in your skates, the stick should come up to your chin or just below it. Shorter is always better especially when for puck handling.
|
|
|
|
|
